Uncategorized Archives - FBU Tracking & Knowledge Base Wed, 04 Sep 2024 07:05:09 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.8 https://tracking.fivebranches.edu/wp-content/uploads/2024/03/cropped-fbu_icon-32x32.jpg Uncategorized Archives - FBU Tracking & Knowledge Base 32 32 Alumni: Cannot “Contribute a Favorite Five Branches Memory” https://tracking.fivebranches.edu/uncategorized/alumni-cannot-contribute-a-favorite-five-branches-memory/ https://tracking.fivebranches.edu/uncategorized/alumni-cannot-contribute-a-favorite-five-branches-memory/#respond Mon, 26 Aug 2024 07:28:19 +0000 https://tracking.fivebranches.edu/?p=12713 Cannot post / upload image / video from this formContribute a Favorite Five Branches Memory Uploaded image / video should show up in Form submitted area, then passed to Google Drive. Gravity Forms > Entries > Alumni Shared Pictures / Videos This task was closed on 8/28/2024.

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Contribute a Favorite Five Branches Memory

Uploaded image / video should show up in Form submitted area, then passed to Google Drive.

Gravity Forms > Entries > Alumni Shared Pictures / Videos

This task was closed on 8/28/2024.

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]]> https://tracking.fivebranches.edu/uncategorized/alumni-cannot-contribute-a-favorite-five-branches-memory/feed/ 0 Mobile and Tablet Homepage Sliders Disappeared https://tracking.fivebranches.edu/uncategorized/mobile-and-tablet-homepage-sliders-disappeared/ https://tracking.fivebranches.edu/uncategorized/mobile-and-tablet-homepage-sliders-disappeared/#respond Wed, 07 Aug 2024 06:49:12 +0000 https://tracking.fivebranches.edu/?p=12728 It was found that the homepage slider section disappeared on phone and my tablet. Some codes and settings related to the responsive design need to be modified. This task was closed on 8/9/2024.

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]]> It was found that the homepage slider section disappeared on phone and my tablet.

Some codes and settings related to the responsive design need to be modified.

This task was closed on 8/9/2024.

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]]> https://tracking.fivebranches.edu/uncategorized/mobile-and-tablet-homepage-sliders-disappeared/feed/ 0 Alumni: plugins clean up https://tracking.fivebranches.edu/uncategorized/alumni-plugins-clean-up/ https://tracking.fivebranches.edu/uncategorized/alumni-plugins-clean-up/#respond Sat, 06 Jul 2024 05:33:03 +0000 https://tracking.fivebranches.edu/?p=12349 There are a good number of inactive plugins that, according to WordPress Site Health’s recommendation, should be removed. “Your site has 15 inactive plugins. Inactive plugins are tempting targets for attackers. If you are not going to use a plugin, you should consider removing it.” (7/5/2024) 15 inactive plugins to remove No more Inactive plugins ... Read more

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There are a good number of inactive plugins that, according to WordPress Site Health’s recommendation, should be removed.

“Your site has 15 inactive plugins. Inactive plugins are tempting targets for attackers. If you are not going to use a plugin, you should consider removing it.” (7/5/2024)

15 inactive plugins to remove
No more Inactive plugins

Check out this page for the details of Inactive plugins removed.

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]]> https://tracking.fivebranches.edu/uncategorized/alumni-plugins-clean-up/feed/ 0 Alumni: Enable Admin bar on frontend for admin users https://tracking.fivebranches.edu/uncategorized/alumni-enable-admin-bar-on-frontend-for-admin-users/ https://tracking.fivebranches.edu/uncategorized/alumni-enable-admin-bar-on-frontend-for-admin-users/#comments Fri, 28 Jun 2024 04:25:28 +0000 https://tracking.fivebranches.edu/?p=12193 The Admin Bar was found missing on frontend pages after users logged in. To improve maintenance of website, it’s necessay to make it available to Admin Users on frontend pages.

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The Admin Bar was found missing on frontend pages after users logged in.

To improve maintenance of website, it’s necessay to make it available to Admin Users on frontend pages.

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]]> https://tracking.fivebranches.edu/uncategorized/alumni-enable-admin-bar-on-frontend-for-admin-users/feed/ 1 Alumni: Set up SMTP to improve email deliverability https://tracking.fivebranches.edu/uncategorized/alumni-set-up-smtp-to-improve-email-deliverability/ https://tracking.fivebranches.edu/uncategorized/alumni-set-up-smtp-to-improve-email-deliverability/#comments Thu, 20 Jun 2024 05:33:25 +0000 https://tracking.fivebranches.edu/?p=12037 It was found that when a form was submitted, the email notifications could not work as expected. To improve the email deliverability, the WordPress Mail SMTP Plugin was installed to improve it. An FBU Gmail account is used to set up as email client.

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]]> It was found that when a form was submitted, the email notifications could not work as expected.

To improve the email deliverability, the WordPress Mail SMTP Plugin was installed to improve it.

An FBU Gmail account is used to set up as email client.

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]]> https://tracking.fivebranches.edu/uncategorized/alumni-set-up-smtp-to-improve-email-deliverability/feed/ 2 Resolve the duplicate banners show up on main site homepage https://tracking.fivebranches.edu/uncategorized/resolve-the-duplicate-banners-show-up-on-main-site-homepage/ https://tracking.fivebranches.edu/uncategorized/resolve-the-duplicate-banners-show-up-on-main-site-homepage/#comments Tue, 11 Jun 2024 21:18:32 +0000 https://tracking.fivebranches.edu/?p=11964 It was found on 6/11/2024 morning that 2 duplicate banners suddenly showed up on FBU main website homepage. It was later on decided that:remove the one from Desktop screen mode,keep only the one on Mobile screen mode.

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It was found on 6/11/2024 morning that 2 duplicate banners suddenly showed up on FBU main website homepage.

It was later on decided that:
remove the one from Desktop screen mode,
keep only the one on Mobile screen mode.

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]]> https://tracking.fivebranches.edu/uncategorized/resolve-the-duplicate-banners-show-up-on-main-site-homepage/feed/ 1 dev: Resolve the website down issue https://tracking.fivebranches.edu/uncategorized/dev-resolve-the-down-website/ https://tracking.fivebranches.edu/uncategorized/dev-resolve-the-down-website/#respond Thu, 04 Apr 2024 04:49:20 +0000 https://tracking.fivebranches.edu/?p=11536 It was found on 4/3/2024 that this dev website was down. And the scanned ressults from ImunifyAV showed a couple infected files. After the infected files being removed, the website was still down. Reported to Liquid Web and its Server Secure Plus team to fix the issue. The website was up and running on 4/5/2024. ... Read more

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]]> It was found on 4/3/2024 that this dev website was down. And the scanned ressults from ImunifyAV showed a couple infected files. After the infected files being removed, the website was still down.

Reported to Liquid Web and its Server Secure Plus team to fix the issue.

The website was up and running on 4/5/2024.

Updated both plugins and WordPress core afterward.

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]]> https://tracking.fivebranches.edu/uncategorized/dev-resolve-the-down-website/feed/ 0 Alumni: Save the new submitted form entry to unread instead of spam https://tracking.fivebranches.edu/uncategorized/alumni-save-the-new-submitted-form-entry-to-unread-instead-of-spam/ https://tracking.fivebranches.edu/uncategorized/alumni-save-the-new-submitted-form-entry-to-unread-instead-of-spam/#comments Tue, 12 Dec 2023 06:18:49 +0000 https://tracking.fivebranches.edu/?p=11340 It was found that the new submitted form entry was stored under “Spam” category. Change it to the “Unread” Category instead. Custom codes were removed to prevent it from happening again.

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It was found that the new submitted form entry was stored under “Spam” category.

Change it to the “Unread” Category instead.

Custom codes were removed to prevent it from happening again.

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]]> https://tracking.fivebranches.edu/uncategorized/alumni-save-the-new-submitted-form-entry-to-unread-instead-of-spam/feed/ 1 Tracking: Resolve Elementor Pro License Mismatch issue https://tracking.fivebranches.edu/uncategorized/resolve-elementor-pro-license-mismatch-issue/ https://tracking.fivebranches.edu/uncategorized/resolve-elementor-pro-license-mismatch-issue/#comments Sun, 20 Aug 2023 02:01:05 +0000 https://tracking.fivebranches.edu/?p=9725 The post Tracking: Resolve Elementor Pro License Mismatch issue appeared first on FBU Tracking & Knowledge Base.

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]]> https://tracking.fivebranches.edu/uncategorized/resolve-elementor-pro-license-mismatch-issue/feed/ 2 Study site: Locate old media files used in wordTube https://tracking.fivebranches.edu/uncategorized/study-site-locate-old-media-files-used-in-wordtube/ https://tracking.fivebranches.edu/uncategorized/study-site-locate-old-media-files-used-in-wordtube/#respond Thu, 29 Jun 2023 15:00:35 +0000 https://tracking.fivebranches.edu/?p=9234 Media file used in wordTube missing on webpage. It was found that the media file was provided by MediaFire web service which no longer subscribed.

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Media file used in wordTube missing on webpage.

It was found that the media file was provided by MediaFire web service which no longer subscribed.

fbu_study_missingMediaFile

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